RETURNS


*All online or in store order resolutions should be reported within 30 days of purchase.*
 

Return a Purchase Using our App

All online and in store returns must be returned within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

All online returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

 

How to return without using our app:

Unfortunately, we do not provide pre-paid shipping labels for returns. 

To return an item, place the item securely in its original packaging, include a note that has your name, order number, and the reason for your return/exchange. Please clearly state all details of your return so our warehouse can ensure your return is processed correctly. Following this, please mail your return to the following address:

Yegi Beauty
Attn: Returns
912 S. Victory Blvd.
Burbank, CA 91502
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track able method to mail your return.

 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

QUESTIONS?

If you have any questions concerning our return policy, please contact us at: 

yegibeauty@gmail.com